Improve the process of recruiting in order to acquire suitable staff in a timely manner

A relevant but also critical factor in public management is the staff. It is important to recruit junior staff and specialists, which can manage the given challenges and have the necessary skills and technical knowledge to promote the digital transformation. Particularly in view of the demographic developments, it seems essential to recruit new staff and retain them in the long term.[1]

Qualified employees are, according to all respondents, one of the key points to be able to perform the tasks in the administration. Some participants in the focus group criticised the recruiting process as too lengthy and complicated. Recruiting new staff becomes highly relevant in the formulation and implementation of policies, but has significant impact in all stages of the policy cycle.


[1] Ogonek, N., Gorbacheva, E., Räckers, M., Becker, J., Krimmer, R., Broucker, B., Crompvoets, J. (2016), Towards Efficient EGovernment: Identifying Important Competencies for EGovernment in European Public Administrations, Electronic Government and Electronic Participation, 23, 155-162.
Type of content: Needs
Type of need: Organisational need